By Klaudia Kovacs
How to Utilize Volunteers, Interns, and In-Kind Workers so Everyone Wins
The rules and regulations of Employee Handbooks do not apply to volunteers, interns, and in-kind workers even though many businesses utilize these good-hearted workers during these economic times.
The most frequent complaint I have been hearing about volunteers is that they are unreliable. You as a business owner cannot afford that – your reputation might be on the line.
So, how to make these type of relationships fruitful for both sides? First of all, define the basics:
1) What will your volunteer do? (Create an itemized list.)
2) What is the time frame you need your volunteer for? (Define the first and last day of labor.)
3) How frequently and for how long will you need your volunteer? (Create a weekly schedule.)
4) Does your volunteer indeed have the qualifications that you need? (Check out his/her resume and give him/her a test if necessary.)
5) What is your volunteer want in exchange of free labor? (Define it clearly and repeat it back to him/her so there is no misunderstanding.)
6) Are you willing to provide your volunteer what he/she needs? (Verbalize it to him/her what you are going to give in exchange.)